DSR2020-001 - Avocent - 16-Port PS/2 Cat5 1 Local User 8 IP Users - KVM Switch Rack-Mountable

a)   Please take note that orders from Apple, Compaq, Cisco, Dell, IBM, HP, Maxtor, Fujitsu, Seagate, Sun, or any other manufacturer which is not a 3D memory products once processed, cannot be cancelled or returned for a refund. Restocking fees might range from a minimum of £50 to a maximum of 25% depending on the goods.

b)   If it's available, this item can be dispatched within a 4-6 business days. If you need the item shipped the same day or next day, call our customer care to make sure.

c)   Please take note that the almost all of the major manufacturers (such as HP, IBM, Compaq, and Dell) have issued spare part numbers (spare P/N) or field replacement part numbers (fru #s) to replicate to their part numbers. This Spare P/N or FRU may be seen on the part when you receive it. On any of the manufacturer websites, you can easily use this part number to check for a suitable replacement for the item you ordered. Call our Sales Department if you require any help.

e)   The warranty has a 30 day limited DOA exchange duration and only includes replacement of the same part number. There may be a 90-day warranty on some items, which may be verified before ordering. You can contact with our sales department to see if the product is supported by any of the following warranties: service, manufacturer, or extended warranty.

f)   Equipment is sold in large quantities without drivers or a disc. If you require a driver or CD for a specific part, give us a call.

g)   Our shipping estimator is structured to derive shipping for items weighing below 5 lbs, which include memory, hard drives, and several other items. More than 5 lbs of weight may make it difficult to calculate the shipping cost. To make sure before purchasing heavyweight products, feel free to call us. If you wrongly finalized the order, our customer support will call, or send an email to confirm the actual freight costs. Servers, racks, and motherboards are some of the items that are included in this class.

h)   The item delivered can vary from the one exhibited because the listed photos are really just for illustrative purposes.

i)   Products' packaging may not match OEM or retail box quality standards. They are packed together for bulk orders.

j)   Refurbished printers most likely won't have complete ink or laser toner.

k)   If you have any questions about the described policies or run into any problems, please contact us at sales@reliancesolution.co.uk or 203-950-9393 before proceeding on with the order.