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Hewlett Packard Enterprise HPE 3 year Proactive Care Advanced Next business day Aruba 2920 48G POE Switch Service

£3,176.72 £2,647.27
Out of stock
SKU: H1LY6E

Brand: HP
Condition: New


SKU
H1LY6E
HPE 3 year Proactive Care Advanced Next business day Aruba 2920 48G POE Switch Service

Hewlett Packard Enterprise HPE 3 year Proactive Care Advanced Next business day Aruba 2920 48G POE Switch Service

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Manufacturer: Hewlett Packard Enterprise
Category: Warranty & Support
Sub-Category: Warranty & Support Extensions
SKU: H1LY6E
EAN: 4058154289624

Description

HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximise the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalised technical and operational advice, including HPE best practices gleaned from HPE's broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalised proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements or other technical needs.

Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.

HPE Proactive Care Advanced uses Remote Support Technology1 to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.

Specifications

Features
Number of years3 year(s)
Next Business Day (NBD)Yes
Service time (days x hours)5x9
On-site supportYes
CompatibilityAruba 2920 48G POE Switch
Technical details
Number of years3 year(s)
Next Business Day (NBD)Yes
Service time (days x hours)5x9
On-site supportYes
CompatibilityAruba 2920 48G POE Switch
More Information
BrandsHP
ConditionNew
Service/ResponseSwitch
Subscription3 Years
Typesimple
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